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FAQ

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  • Which Material Types Can You Work With?

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  • Is Smart Lock Required for Instant Apps?

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  • Can I have Multiple Activities In Single Feature?

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  • Which Material Types Can You Work With?

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  • Why Choose Our Services In Your Business?

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  • How To Get Start With Us?

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  • Why Choose Our Services In Your Business?

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  • How do I access my data?

    Some of our clients use a tool to write raw queries against their data warehouse, while others prefer to use a business intelligence platform or visualization tool to interact with their data. We offer suggestions for both methods.

  • Do you replicate historical data?

    Yes, and for most integrations you can configure how far back in history to go. You can replicate an unlimited amount of data during your free trial, which is typically more than enough time to capture all historical data. After your free trial, each new integration you add comes with a 7-day grace period where usage of that integration will not count toward your row limit, allowing you to replicate your historical data at no cost.

  • What is a standard plan integration as opposed to enterprise?

    Standard plan integrations are only available to users who have selected the Standard plan or who are currently in the free trial period. There is no extra charge for selecting a Standard plan integration — their availability is included in all paid FlowGi Standard plans. Enterprise integrations are only available to FlowGi Enterprise users.

  • Do you offer phone support?

    We offer phone support options for Enterprise clients. We offer online chat and email support during business hours, 8 a.m. - 8 p.m. Eastern Time, for all users of FlowGi.

  • Do I have to replicate all of the data from sources that I connect?

    For many of our integrations, you can select which data you want to bring into your data warehouse.

  • How often does my data sync?

    You can configure the replication frequency for each integration, from minutes to hours. FlowGi Enterprise users can also take advantage of advanced scheduling with a cron expression.

  • How can I get help?

    All users have access to online support from our help center, which has detailed information about how to use FlowGi. Additionally, we offer chat support for all users, which you can access after you sign in. We do our best to respond as quickly as possible during business hours (8 a.m. - 8 p.m. Eastern Time, Monday through Friday).

ASK QUESTION

Frequently Asked Questions

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Do You Have Any Questions

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